VideoSlots Casino Review

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• Videoslots offer a "customer call back" service

History of Videoslots

Videoslots casino is an initiative that was brought to fruition by a group of Swedish casino enthusiasts. It was established in the spring of 2011, and the goal was simple: to become the go-to online casino where players can find the largest number of games. Fast-forward to the present day, a decade after its inception, and Videoslots offers players over 5,000 of the best gambling games all in one place. It is one of the world’s biggest online casinos from a product perspective.

The casino is owned by Malta-based Videoslots Ltd and has quite a few certifications, notably from the Malta Gaming Authority, the UK Gambling Commission, and the Swedish Spelinspektionen. It’s also licensed by the Danish Gambling Authority and the Agenzia delle Dogane e dei Monopoli (ADM) in Italy. Its proud achievements include a series of awards received over the years. Most recently, it won at the SBC Awards for Leader of the Year in Casino Operator and the iGaming IDOL Customer Service Idol of the Year, both in 2019.

The company loves to give back to the iGaming community, and not only in bonuses and promotions. It introduced the Videoslots Awards, which was hosted for the first time in 2017. The following year, it became an official sponsor of the Malta Handball Association.

This Videoslots review focuses on the casino. However, this operator also has tailor-made sports betting and esports products covering all major sports and competitions around the world.

How User-Friendly is VideoSlots Casino?

This casino has kept everything about its site nice and simple. It displays a dark theme with gold text and tabs to identify major categories. Players can browse games in the search bar, so finding the top NetEnt games available is made easier. It’s also possible to search according to game provider, in alphabetical order, by popularity, or by game features. The site’s interface couldn’t get any more user-friendly. As the majority of Videoslots customers are from European and Scandinavian countries, the website is available in English, German, Norwegian, Swedish and Finnish.

Is it safe to play on VideoSlots Casino?

If the multiple licenses have anything to say about this casino, it’s that it’s a safe and reliable online gaming environment. Security is one of Videoslots’ core values, and in a bid to keep players safe, the casino uses 256-bit SSL encryption technology to protect all data going in and out of the site. Using the advanced fraud-management software Risk Sentinel, Videoslots can detect and prevent malicious attempts early on. All safety protocols here have been verified by Thawte.

Videoslots Welcome Bonus

Following their first deposit, new to VideoSlots players are awarded a welcome match deposit bonus of 100% up to €/£200. Players can activate the offer in the ‘My Bonuses’ section under ‘My Profile’. To become eligible for the bonus, it’s necessary to make a deposit between €/£10 and €/£200. Lower amounts won’t qualify for the offer, and higher amounts will not be considered a first deposit. It comes with 35x wagering and is playable on all casino games except for progressive jackpots. Players have 30 days to activate the bonus and 60 days from activation to complete the wagering requirements.

In addition to the match deposit bonus, making the initial deposit also awards 11 welcome spins. This time, there are no wagering requirements attached, so what players win is immediately theirs for the taking. However, only deposits made within 24 hours after registration will be eligible for these freebies. The casino stipulates that the free spins be activated within seven days, but they have to be used up in the following 24 hours.

The welcome bonus can only be claimed once, so users can’t go for a second round. Instead, they become eligible to benefit from Videoslots’ range of existing customer bonuses.

The Perks of Loyalty

Many online casinos end their generosity after the welcome bonus. Videoslots, however, makes loyalty more enticing than ever with consistent promos and specials for old customers.

The recurring slots tournaments are probably the greatest highlight of this casino. Playing slots is much more invigorating when the player is battling out with other players. Thanks to Battle of Slots and Clash of Spins, they can experience slots gameplay with a dose of gamification. The Wheel of Jackpots is another fun addition to the casino. It allows players to take a chance on a series of special wheels that hold Mini, Minor and Major jackpot prizes. Here, the minimum potential winnings are £250, £1,250 and £2,500, respectively.

There’s also a Weekend Booster feature. While this isn’t exactly a bonus incentive, it’s a cool initiative that sets the player up for a great weekend at the casino. By signing up for the Weekend Booster, 0.5% of all winnings earned during the week are kept away in a private vault. The casino will then pay out the accumulated amount on Friday to ‘boost’ the gameplay during the weekend.

Videoslots often rolls out other huge surprises. For instance, the casino awarded a whopping 25,000 free spins to lucky players as part of its 2018 World Cup giveaways. A couple even won a trip to Venice for Valentine’s Day. Players should keep a lookout for the latest additions and special promos so that they don’t miss some of the casino’s amazing rewards.

How to Open an Account at VideoSlots

Signing up at the casino is a two-part process. Here’s a description of how to go about it:

1. Players head to the casino website and click on ‘Open Account’.
2. On the first registration page, they fill in their Videoslots login credentials – email and password.
3. Players choose their country location and enter their phone number, and then click ‘Register’.
4. The second registration page requires players to fill in their personal information – name, address, date of birth, gender, etc.
5. Players can opt to receive promotional offers via email, phone, SMS, or post by ticking on the relevant checkbox.
6. A four-digit code will be sent to either their email or phone number. Users need to retrieve the code and enter it in the field as indicated.
7. Users confirm that they are above 18 and click ‘Register’ once more.

Users may need to provide documents to verify their identity. A valid ID and a utility bill should suffice.

Payment Methods

Players will find that the casino supports all the major online gambling payment providers. There are over a dozen options, from card payments to e-wallets, prepaid cards and direct bank transfers. The payment methods include:

• Credit/Debit Card
• Skrill
• PayPal
• paysafecard
• MuchBetter
• Neosurf
• ecoPayz
• Bank Wire

It’s worth noting that Videoslots is a PayPal casino, so players can fund and withdraw from the site using this method. However, this functionality is usually only available for UK players. Notwithstanding, it’s a pretty inclusive betting site that’s open to all player levels. The minimum deposit for all methods is only £10.

Players’ funds should reflect almost immediately unless they opt for a bank transfer. Payout times are also pretty painless, at least compared to the competition. The processing time for most methods is 12 to 24 hours. Card withdrawals, where available, may take as many as three days, while the standard bank transfer wait time is three to five days. The great thing is that Videoslots processes payouts even on Saturdays and Sundays – so if a user’s weekend yields fortunes at the casino, they can cash out as soon as possible. The first withdrawal of the day is free of charge, whereas subsequent ones will attract a £2.50 transaction fee.

Casino Games – At the Heart of Videoslots

The casino’s portfolio consists of over 3,000 games provided by more than 100 online casino game developers, and the list is constantly growing. As mentioned before, NetEnt is one of the primary contributors at the casino and is present in slots, jackpots, classic table games and live casino categories. In fact, NetEnt games were the first to launch on Videoslots casino. Other big-name contributors are Playtech, Microgaming, Novomatic, and more.

Videoslots continues to grow its slots library by regularly adding new titles. There’s every slot genre a player can think of, from classics to the most immersive video slots.

Popular NetEnt slots include Gonzo’s Quest, Starburst and Dead or Alive II. Jackpot picks such as Hall of Gods, Mega Fortune and Arabian Nights are also player favorites. To enjoy the best Megaways titles on the market, enter the relevant keywords in the search bar and start playing fun titles such as NetEnt’s Piggy Riches Megaways, or maybe take a spin on Aztec Gold Megaways by iSoftBet or Blueprint’s Buffalo Rising Megaways.

The gaming collection at this casino encompasses classic table games such as blackjack, roulette and baccarat. Players can also try their hand at a range of video poker, scratch cards, bingo and dice games.

Videoslots Live Casino

Live dealer games are an authentic way to enjoy traditional gaming, and Videoslots enlists the biggest names in the industry to deliver an unrivaled experience. There are top picks from NetEnt, Evolution Gaming, Pragmatic Play and Authentic Gaming. Players are treated to premium HD games broadcast from state-of-the-art studios with 4K-quality cameras. Live Roulette, Live Blackjack, Lightning Dice and Mega Wheel are some of the hottest titles on the site.

Videoslots on Mobile

The mobile experience here is seamless and hassle-free. The casino has decided not to bother with a downloadable app. Instead, all games are easily accessible directly through mobile web browser. The dedicated mobile site has been designed to play perfectly on portable screens. An added benefit of the compact viewing on mobile devices is that it allows better graphics quality.

Customer Support

This is where players can communicate with the casino directly regarding any account-related issue. The ‘Support’ tab at the top of the screen is a quick access link to the customer care center. There’s an extensive FAQ section that opens up by clicking the relevant link on the page. There are about 150 questions covering numerous topics such as registration, bonuses, payments, Videoslots accounts, games, tournaments, etc. It’s masterfully well thought out.

If users still wish to contact the casino directly, they can do so through email or live chat. The latter is the quickest way to reach an agent. However, Videoslots guarantees email responses in under 24 hours. If players would rather speak to an agent, a ‘Call Back System’ is also available.

What We Like About Videoslots

There’s little not to like about Videoslots casino. However, most impressive are the games and the very attractive casino bonuses and promotions available. There’s a page dedicated to listing the individual slot payout ratio, which is something that not many sites offer.

The casino’s commitment to responsible gambling is a plus. There’s a variety of safe gambling tools, from wager limits through to self-exclusion. Videoslots also promotes support groups such as GamCare, GambleAware, Gordon Moody and GAMSTOP.

Additional Info

At the time of writing, the operator doesn’t have any active codes. Fans of spins, bonuses and video slots should check out Videoslots casino anyway.

Considering all of the above, players would be hard-pressed to find a better casino to begin their slots gaming journey.

Overall Rating: 4.5/5