Reel Island Review

• support@reelisland.com
• Live Chat Available

ABOUT REEL ISLAND

Reel Island is operated by Caddell Limited N.V.- who back several other popular casinos and, while Reel Island is run as a separate entity, it will come as a comfort to most that there is a great deal of experience behind the scenes. The majority of the NetEnt games are offered- with a choice of playing for fun or playing for real, so you can try your hand at each game before committing your cash – a welcome feature.

REEL ISLAND WEBSITE

Reel Island’s site is much the same as other casinos- with a few subtle differences. Their animated logo mirrors the motion of a slot machine and crowns the brightly-coloured page. The fonts used are fun and all tabs are labelled clearly and logically, with an easy to navigate overall layout. Everything you would expect is present and correct; with a scrolling latest winners box, prominent sign up section and, of course, a promotions area with Reel Island’s latest offers.

Some may find the home page a little crowded – with thumbnails for all available games finding a home here, however, you can narrow down your search by utilising the search box or by selecting between the ‘slots’, ‘jackpots’, ‘live casino’, ‘casino’ and other tabs. The site also has a handy filter, so you can opt to view the most popular games or (and we love this bit), only NetEnt offerings.[show_more]

GAMES ON OFFER

Fortunately, for fellow lovers of Net Entertainment games, the majority of NetEnt’s slots – including local and pooled network jackpots such as Mega Fortune and Arabian Nights, as well as live casino blackjack and roulette can be found on the site.

You’ll find alternative options from other major games developers, as well as smaller boutique brands too, and there are a large range of NetEnt Touch games for mobile casino users. The mobile games at Reel Island can be played on a variety of devices, so iPhone/iPad and android phone players should find accessing the NetEnt selection equally as easy on the move.

TRUSTWORTHINESS OF REEL ISLAND

Reel Island operate under a license issued by the UK Gambling Commission – the most stringent issuing body of any at present, so players can rest assured that the company adheres to strict guidelines and that their funds will be safe. Leading data security software providers, RapidSSL, keep the site secure for users and all the major deposit payment methods are offered by the site. If players do encounter issues at any time, Reel Island offer customer support around the clock and, while there is no telephone number to call, email and live chat should prove sufficient in most instances. In an industry where customer support frequently ends at midnight (or even before), this 24/7 assistance is a real perk.

24/7 CUSTOMER SUPPORT

One impressive feature is their assistance set-up for new players. While, as a new casino, we haven’t had any feedback from players just yet on the responses received, in theory, Reel Island offer one of the most proficient support systems out there- with 24/7 help available via email and live chat. So, while you can’t give them a call, the site does promise to reply to emails within 24 hours, or you can live chat instantly.

WHY YOU SHOULD TRY REEL ISLAND

As a new player in the industry, it is a little too soon for us to make a definitive statement about Reel Island but, with a UK licence and an experienced team behind them, they’re a safe punt. All players – regardless of their game preferences, should find something they like here, and we’re sure the attractive welcome bonuses will encourage many to sign up. The site also promises to reward loyal customers as well as new ones, and a members-only reward section where players can redeem points for merchandise or cash is a nice touch. We hope our readers will keep us posted on their experiences so we can adjust our ratings accordingly, and we’ll be sure to keep you posted on special bonus promotions and news as we get it.[/show_more]